Shipping policy

Last updated: June 21, 2026

Energy Sports Co., Limited, doing business as MWTA, is committed to processing and shipping your order as quickly and carefully as possible. This Shipping Policy explains how orders placed through iwetsuit.com are processed, shipped, and delivered.

Order Processing Time

Orders are typically processed within 1–2 business days after payment is confirmed.

Orders placed on weekends or holidays will be processed on the next business day.

During peak seasons, promotions, holidays, or periods of high order volume, processing times may be slightly longer.

Shipping Destinations

We currently ship to addresses within the United States.

We do not currently offer international shipping through our website unless otherwise stated at checkout.

Shipping Rates

Shipping rates, if applicable, will be calculated and displayed at checkout before you complete your order.

Any available free shipping promotions will be shown on the website or at checkout.

Estimated Delivery Time

Estimated delivery time is typically 3–7 business days after your order has been processed and shipped.

Delivery times are estimates only and are not guaranteed. Actual delivery time may vary depending on the shipping carrier, destination, weather, holidays, carrier delays, or other circumstances outside our control.

Shipping Carriers

Orders may be shipped through carriers such as USPS, UPS, FedEx, or other available shipping partners.

The carrier used for your order may vary depending on your shipping address, product availability, and fulfillment location.

Order Tracking

Once your order has shipped, you will receive a shipping confirmation email with tracking information, when available.

Please allow some time for tracking information to update after the package has been picked up or scanned by the carrier.

Incorrect or Incomplete Shipping Address

Please make sure your shipping address is complete and accurate before placing your order.

Energy Sports Co., Ltd., doing business as MWTA, is not responsible for orders that are delayed, lost, returned, or delivered to the wrong address due to incorrect or incomplete shipping information provided by the customer.

If you notice an error in your shipping address after placing an order, please contact us as soon as possible at contact@iwetsuit.com. We will do our best to help, but we cannot guarantee that changes can be made once an order has been processed, packed, or shipped.

Lost, Delayed, or Stolen Packages

Once a package has been transferred to the shipping carrier, delivery is handled by the carrier.

Energy Sports Co., Ltd., doing business as MWTA, is not responsible for carrier delays, lost packages, or packages marked as delivered by the carrier but not received by the customer.

If your tracking information shows that your package was delivered but you have not received it, please first check with your household members, neighbors, building office, mailroom, front desk, or local carrier.

If you still cannot locate your package, please contact us at contact@iwetsuit.com and we will do our best to assist you.

Damaged, Defective, or Incorrect Items

Please inspect your order upon delivery.

If your item arrives damaged, defective, or incorrect, please contact us as soon as possible at contact@iwetsuit.com with your order number and clear photos of the issue.

We will review the situation and work with you to resolve the problem.

Order Changes and Cancellations

Please review your order carefully before submitting it.

If you need to change or cancel an order, please contact us as soon as possible at contact@iwetsuit.com.

We cannot guarantee that an order can be changed or cancelled once it has been processed, packed, or shipped.

If you have any questions about shipping or delivery, please contact us at:

contact@iwetsuit.com

Please note: This email address is for customer support and shipping-related inquiries only. Returns must be authorized by our support team before any item is sent back. Please do not send returns to any address unless we have provided return instructions and a return address after approving your request.