Refund policy
Last updated: June 21, 2026
Energy Sports Co., Limited, doing business as MWTA, offers a 30-day return policy. This means you have 30 days after receiving your item to request a return.
To be eligible for a return, your item must be unused, unworn, unwashed, and in the same condition that you received it. It must also include all original tags, packaging, accessories, and hygiene liners if applicable. You’ll also need the receipt or proof of purchase.
Items that have been used in water, washed, damaged, altered, or returned without original tags, packaging, or hygiene liners if applicable may not be eligible for a refund.
To start a return, please contact us at contact@iwetsuit.com with your order number and reason for return. If your return is accepted, we will provide instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.
Customers are responsible for return shipping costs unless the item arrived damaged, defective, or incorrect. We recommend using a trackable shipping method, as we are not responsible for returns lost in transit.
Damages and Issues
Please inspect your order upon delivery and contact us as soon as possible if the item is defective, damaged, or if you received the wrong item. Please include your order number and clear photos of the issue so we can evaluate it and make it right.
Exceptions / Non-returnable Items
We cannot accept returns for items that have been used, worn in water, washed, damaged, altered, or returned without original tags, packaging, or hygiene liners if applicable.
Final sale items, gift cards, and items marked as non-returnable are not eligible for return or refund.
Exchanges
Exchanges are subject to product availability. If you need a different size or style, please contact us first at contact@iwetsuit.com. The fastest way to ensure you get the item you want is to return the item you have, and once the return is accepted, place a separate order for the new item.
Refunds
We will notify you once we’ve received and inspected your return, and let you know whether the refund is approved. If approved, you’ll be automatically refunded to your original payment method within 10 business days.
Please remember it can take some time for your bank or credit card company to process and post the refund.
If more than 15 business days have passed since we approved your return, please contact us at contact@iwetsuit.com.
Contact
For return or refund questions, please contact us at: